Shipping policy
Last updated: August 11, 2026
At Blom Haus, we believe bringing something new into your home should be simple from checkout to delivery. This Shipping Policy explains how we prepare, ship, and deliver orders placed through blomhaus.com.
Order Processing
Orders are generally processed within 7–10 business days, Monday through Friday, excluding public holidays.
Once your order has been shipped, we will send a shipping confirmation email with your available tracking information.
Processing times are estimates and may occasionally vary due to order volume or circumstances outside our control.
Shipping Destinations
Blom Haus currently ships to:
- United States
- United Kingdom
We currently do not ship to other international destinations.
Estimated Delivery Times
After your order has been processed and shipped, estimated delivery times are:
- United States: 7–10 business days
- United Kingdom: 7–10 business days
Estimated delivery times begin once your order has been shipped. While we work to deliver orders within the estimated timeframe, delays caused by shipping carriers, customs processing, weather, holidays, or other circumstances beyond our control may occasionally occur.
Free Shipping
We currently offer Free Shipping on all orders shipped to the United States and United Kingdom. No minimum purchase is required.
Tracking Your Order
Tracking information is provided for shipped orders whenever available from the carrier.
After your order has been dispatched, tracking information will be sent to the email address provided during checkout.
Please allow approximately 24–72 hours for tracking information to become active or begin updating after shipment.
Customs, Duties & Taxes
Orders shipped to the United Kingdom may be subject to applicable customs duties, import taxes, VAT, or other charges imposed by local authorities.
Any applicable charges are the responsibility of the customer unless otherwise required by applicable law.
Shipping Information
Please make sure your shipping address and contact information are accurate before completing your order.
If you notice an error, contact us as soon as possible. We will do our best to assist, but we cannot guarantee that changes can be made after an order has entered fulfillment.
Delayed or Lost Packages
If your shipment appears to be significantly delayed or lost in transit, please contact our support team. We will assist with the available next steps and, where appropriate, work with the shipping carrier to investigate the shipment.
If tracking indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the carrier. If the package remains missing, contact us.
Damaged Packages
If your order arrives damaged, please contact us as soon as reasonably possible. We may request photographs of the package and product to help us review the issue.
Contact Us
If you have questions about shipping or your order, please contact:
Blom Haus
Email: support@blomhaus.com
Business Address:
523 Florentine Dr
San Jose, CA 95123
United States